Aged Care Essentials

Aged Care Code of Conduct

 Approximately 25 minutes
 Released Sept 2025
 Completion badge included
This course on the Aged Care Code of Conduct is a foundational training program developed for aged care leaders, governing bodies, and their teams. Cynthia Payne, offers practical guidance on your obligations under the latest aged care reforms, ensuring every interaction is respectful, safe, and transparent. This training is vital for all personnel within an aged care organisation, as upholding the Code is a collective responsibility that builds trust and a culture of quality.

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. 
Price excl. GST
Prefer to pay via invoice? Click here to request an invoice.
Presented by Anchor Excellence's Managing Director, Cynthia Payne

Why is this course essential for your organisation?

The aged care sector is navigating its most significant reforms in decades. With the introduction of the new Aged Care Act 2024 and the Strengthened Aged Care Quality Standards, the Code of Conduct is a mandatory pillar of service delivery.

Is your team fully equipped to embed its principles into everyday practice?
  Ensure compliance
The Aged Care Act 2024 mandates transparency and accountability. This course directly addresses these legal obligations, helping you mitigate compliance risks by embedding the Code’s principles into your organisation’s culture and daily operations.
 Build trust and respect
This course helps your staff understand the eight elements of the Code, promoting respectful and dignified interactions. It teaches your team how to communicate with genuine empathy, particularly when care does not go to plan, fostering trust and demonstrating a commitment to the safety and well-being of individuals.
 Consequences of non-compliance
The training provides a clear overview of the consequences of failing to comply with the Code, including the possibility of a Banning Order, reinforcing the importance of adhering to these professional standards.
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What you will learn

This session will guide your team through the core components of the Aged Care Code of Conduct in the current aged care context.
Price excl. GST

Defining Code of Conduct

A clear definition of the Code and a deep dive into its eight key elements, including integrity, honesty, and transparency.

The New Aged Care Act and Standards

Understand how the Code of Conduct is a core obligation woven throughout the new legal and quality framework.

Successful Code of Conduct in practice

Discover the key actions and preparations required for upholding the Code.

Practical Application for Every Role

Translating principles into practice for every team member, from direct care workers to the governing body, ensuring alignment with the Aged Care Code of Conduct.
YOUR FACILITATOR

Meet Your Expert Facilitator

 With extensive experience guiding aged care providers through regulatory change and complex clinical governance challenges, Cynthia brings a wealth of practical knowledge and strategic insight. Her leadership at Anchor Excellence is focused on empowering organisations to not only meet compliance standards but to truly excel in delivering person-centred, high-quality care. Cynthia is dedicated to fostering a culture of continuous improvement and deep respect within the aged care sector.

Cynthia Payne

Practice Lead - Strategy, Governance and CEO Excellence

Group Enrolment

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. Alternatively, if you would like to pay via invoice, please click the button below to submit an enquiry. Our team will get back to you within 2 business days with an invoice and payment instructions.

Bespoke Training

We also offer bespoke training and workshops, tailored to your organisation's specific requirements. If you would like to discuss this option further, please click the button below to reach out to our team. Our team will get back to you within 2 business days to learn more about your requirements and how we can help you.
 

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