Aged Care Essentials

Cultural Safety

 Approximately 35 minutes
 Released Sept 2025
 Completion badge included
Cynthia Payne moves beyond theory to provide the practical knowledge and skills needed to navigate complex regulatory requirements and foster an environment where every individual feels genuinely respected, valued, and understood. This course is vital for all personnel within an aged care organisation, as everyone has a role to play in fostering a culturally safe environment.

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. 

Price excl. GST
Prefer to pay via invoice? Click here to request an invoice.
Presented by Anchor Excellence's Managing Director, Cynthia Payne

Why is this course essential for your organisation?

The landscape of aged care is undergoing its most significant transformation in decades. With the introduction of the new Aged Care Act 2024 and the Strengthened Aged Care Quality Standards, the imperative for delivering culturally safe, inclusive, and trauma-informed care has never been more critical.

Is your team fully equipped to meet these new obligations and provide the highest standard of person-centred care to every individual? Ready to build a culture of safety and inclusion? Contact us today to book this essential training for your team and confidently step into the new era of aged care.
  Ensure compliance with
 the new Aged Care Act
The Act explicitly mandates that providers offer “accessible, culturally safe, culturally appropriate, trauma aware and healing informed” services. This course directly addresses these requirements, helping you mitigate compliance risks and confidently demonstrate your commitment to high-quality care.  
  Embrace Australia’s
 rich diversity
Australia is a multicultural nation. Did you know that over a third of older Australians were born overseas, and nearly one in five speak a language other than English at home? Our training provides the crucial context and understanding needed to care for a diverse resident population, including those identified as having specific needs or from diverse backgrounds (previously known as Special Needs Groups (SNGs)). 
  Strengthen your
governance framework
From Standard 1: The Individual to Standard 2: The Organisation, cultural safety is a thread woven throughout the Aged Care Standards. This course will empower your entire workforce, from the board to the bedside, to implement and uphold a genuine culture of quality, safety, and inclusion. 
  Reduce incidents
and build trust
As the case study in our session illustrates, a lack of cultural understanding can lead to serious incidents, complaints, and reportable events. By equipping your staff with greater awareness, you can proactively improve communication, build trust, and enhance the safety and well-being of both individuals and staff.  
Join today

What you will learn

This session will guide your team through the core components of cultural safety in the aged care context.
Price excl. GST

Defining Cultural Safety

Understanding the core principles and why it is a fundamental human right in care.

Cultural Safety and The Law

A deep dive into your obligations under the new Aged Care Act 2024 and the Aged Care Standards.  

Understanding Diverse Populations

Examining the unique needs of individuals with specific needs and from diverse backgrounds, and the rich diversity of older Australians.  

Trauma-Aware & Healing-Informed Care

Exploring the crucial link between past trauma and current care needs to create a truly healing environment.  

The Organisational Benefits

Discover how embracing cultural safety enhances individual wellbeing, builds trust with families, and improves overall satisfaction with your services.  

Practical Application for Every Role

Translating principles into practice for every team member, from direct care workers to the governing body, ensuring alignment with the Aged Care Code of Conduct.
YOUR FACILITATOR

Meet Your Expert Facilitator

 With extensive experience guiding aged care providers through regulatory change and complex clinical governance challenges, Cynthia brings a wealth of practical knowledge and strategic insight. Her leadership at Anchor Excellence is focused on empowering organisations to not only meet compliance standards but to truly excel in delivering person-centred, high-quality care. Cynthia is dedicated to fostering a culture of continuous improvement and deep respect within the aged care sector.

Cynthia Payne

Practice Lead - Strategy, Governance and CEO Excellence

Group Enrolment

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. Alternatively, if you would like to pay via invoice, please click the button below to submit an enquiry. Our team will get back to you within 2 business days with an invoice and payment instructions.

Bespoke Training

We also offer bespoke training and workshops, tailored to your organisation's specific requirements. If you would like to discuss this option further, please click the button below to reach out to our team. Our team will get back to you within 2 business days to learn more about your requirements and how we can help you.
 

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