Aged Care Essentials

Principles of Documentation

 Approximately 20 minutes
 Released Oct 2025
 Completion badge included
This training program is designed to equip aged care workers with the foundational knowledge to create documentation that is not only accurate and person-centred but also legally defensible. With the significant reforms underway, including the new Aged Care Act 2024 and the Aged Care Quality Standards, Cynthia Payne will provide you with an essential tool for ensuring compliance and maintaining the highest standards of care.

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. 
Price excl. GST
Prefer to pay via invoice? Click here to request an invoice.

Presented by Anchor Excellence's Managing Director, Cynthia Payne

Why is this course essential for your organisation?

The landscape of aged care is undergoing its most significant transformation in decades. The new Aged Care Act 2024 and the Aged Care Quality Standards place a critical focus on accountability, transparency, and high-quality, person-centred care. This course directly supports these new obligations by teaching your team how to produce accurate and objective records that can stand up to scrutiny, thereby mitigating compliance risks and demonstrating a genuine commitment to quality and safety. Proper documentation is a core component of a strong governance framework.

Is your organisation confident that every team member, from frontline carers to the governing body, understands their specific obligations?
  Documentation fundamentals
A breakdown of what documentation is, who is responsible for it, and the reasons, timing, and methods for its creation.
 Good documentation
Learn to apply the principles of accuracy, timeliness, completeness, clarity, confidentiality, accountability, and relevance. 
 Pitfalls to avoid
A practical guide on how to avoid common mistakes, such as using vague language, delaying documentation, and including personal opinions.
  CARE NOTES
An easy-to-remember framework for writing effective notes.
Your facilitator

Meet Your Expert Facilitator

 With extensive experience guiding aged care providers through regulatory change and complex clinical governance challenges, Cynthia brings a wealth of practical knowledge and strategic insight. Her leadership at Anchor Excellence is focused on empowering organisations to not only meet compliance standards but to truly excel in delivering person-centred, high-quality care. Cynthia is dedicated to fostering a culture of continuous improvement and deep respect within the aged care sector.

Cynthia Payne

Practice Lead - Strategy, Governance and CEO Excellence

Group Enrolment

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. Alternatively, if you would like to pay via invoice, please click the button below to submit an enquiry. Our team will get back to you within 2 business days with an invoice and payment instructions.

Bespoke Training

We also offer bespoke training and workshops, tailored to your organisation's specific requirements. If you would like to discuss this option further, please click the button below to reach out to our team. Our team will get back to you within 2 business days to learn more about your requirements and how we can help you.
 

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