Masterclass

Responsible Persons Compliance Program

 Approximately 9 hrs
 Released Nov 2025
 Completion badge included

Supporting Responsible Persons to meet the demands of the new Aged Care Act

This new program is designed specifically for Responsible Persons. We equip Responsible Persons with the knowledge and tools they need to meet their obligations under the Aged Care Act 2024 (Cth) and the Aged Care Rules 2025. Our pre-recorded sessions are available to watch on demand at any time.
  • Compliance essentials to meet the new 2025 regulatory standards
  • Strategies for effective governance, risk management, and corrective actions
  • Best practices for leading with accountability and integrity in the aged care sector
Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations to your team members for immediate access. Group discounts are automatically applied at checkout.
Price excl. GST
Prefer to pay via invoice? Click here to request an invoice.
Collaboration between Thomson Geer Lawyers and Anchor Excellence

Our exclusive group discounts

Discounts are automatically applied at checkout. For groups of more than 100, email us for a special quote. To request to pay via invoice, click here.

$600 per person
+ GST

> 10 people

$500 per person
+ GST

> 25 people

Email for a special quote

> 100 people

What's included?

This program provides a comprehensive overview of the new Aged Care Act 2024, focusing on the key concepts and obligations that apply to responsible persons and providers. This training is intended to support both operational readiness and long-term compliance across all relevant roles within your organisation. The modules cover a range of critical topics:
  Aged Care Act 2024
Structure & Key Concepts
 Learn about the new “rights-based” framework, the Statement of Rights and Principles, and the Aged Care Code of Conduct.
  Aged Care Quality Standards
Supporters & Decision-Making
Learn about the Strengthened Aged Care Quality Standards, substitute decision-making and the role of supporters
  Entry to the Aged Care System
& Funding Arrangements
Delve into the process of accessing funded aged care services (FACS) and various funding arrangements.
 Registration & Provider
Obligations 
This module focuses on the Conditions of Registration for providers and the process for residential care home approval.
  Clinical Governance &
 Consumer Facing Risk
This module addresses clinical governance frameworks and managing high-impact, high-prevalence risks.
  Compliance & Consequences
  of Non-Compliance 
Understand the powers of regulators, including civil penalties, infringement notices, and banning orders.

Led by Experts

With extensive experience across aged care law, governance, and compliance, Cynthia Payne, Julie McStay, Lucinda Smith, and Madeline Walsh will equip you with the knowledge and tools you need to meet your obligations under the Aged Care Act 2024 (Cth) and the Aged Care Rules 2025.

Cynthia Payne

Managing Director of Anchor Excellence, Cynthia brings over 30 years of leadership experience, a proven track record in governance, and a passion for driving excellence across the aged care sector.

Julie McStay

A Partner at Thomson Geer Lawyers, Julie is a trusted legal advisor with extensive expertise in aged care compliance, governance, and regulatory matters.

Lucinda Smith

A Partner at Thomson Geer Lawyers, Lucinda is a seasoned legal expert specialising in aged care law, governance, and regulatory compliance.

Madeline Walsh

A Partner at Thomson Geer Lawyers, Madeline brings deep expertise in aged care law, corporate governance, and strategic risk management.


Proudly Presented By

Certification and Completion

Upon completing all six modules, you will be invited to register on the Credly platform to receive your live digital certification. You can easily share your digital badge on platforms like LinkedIn and your company website.

Program Details

Module 1: Aged Care Act 2024 – Structure & Key Concepts

This module provides an overview of key concepts under the Aged Care Act and also covers:

  1. Registration and renewal requirements for registered providers
  2. The suitability requirements of Responsible Persons
  3. Obligations to notify changes in circumstances
  4. Statutory duties of registered providers and relevant Responsible Persons
  5. The meaning of due diligence

Module 2: Entry to the Aged Care System & Funding Arrangements

This module covers:

  1. Entry into the Commonwealth aged care system including eligibility, assessment, classification, and prioritisation
  2. Admission requirements across all customer pathways
  3. Start and Cessation Notifications
  4. Service Lists
  5. Security of tenure in residential care, room movements, and cessation under Support at Home (SAH)
  6. Other common operational issues

Module 3: Registration & Provider Obligations

This module focuses on Conditions of Registration and covers:

  1. Statement of Rights and Principles
  2. Code of Conduct
  3. Conditions related to: the delivery of Funded Aged Care Services (FACS); financial responsibilities; obligations relating to aged care workers; information provision and access; governance requirements; restrictive practices; incident management and complaints
  4. Reporting obligations of registered providers, responsible persons, and aged care workers, including the requirement for providers to notify of any changes in circumstances

Module 4: Overview of the strengthened Aged Care Quality Standards

This module focuses on clinical governance and consumer-facing risk, providing an overview of the strengthened Aged Care Quality Standards. It also covers substitute decision-making and the role of supporters.

Module 5: Aged Care Funding Arrangements

This module provides an overview of aged care funding arrangements, including subsidies and supplements for residential care, accommodation payments, Higher Everyday Living Fees (HELF), SAH funding, and the management of unspent funds under the SAH program.

Module 6: Compliance & Consequences of Non-Compliance

This module examines regulatory mechanisms and review processes, including the powers of the System Governor, the Aged Care Quality and Safety Commission, and the Complaints Commissioner. It also covers banning orders, assurance activities, and the processes for reconsideration and review of regulatory decisions.

Group Enrolment

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. Alternatively, if you would like to pay via invoice, please click the button below to submit an enquiry. Our team will get back to you within 2 business days with an invoice and payment instructions.

Bespoke Training

We also offer bespoke training and workshops, tailored to your organisation's specific requirements. If you would like to discuss this option further, please click the button below to reach out to our team. Our team will get back to you within 2 business days to learn more about your requirements and how we can help you.

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