Masterclass

Support at Home Essentials

 Approximately 4.25 hrs
 Released 15 April 2026
 Completion badge included
Anchor Academy’s Support at Home Essentials course, led by Sarah Marciano (Specialist Consultant) and Dr. Irene Stein (Regulatory and Operations SME), is a foundational training program designed to equip Care Partners with the critical skills required under the new Support at Home Program.

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. 
Price excl. GST
Prefer to pay via invoice? Click here to request an invoice.
Presented by Sarah Marciano and Dr. Irene Stein

What's included?

Following the 2025 Aged Care reforms, the Care Partner role has become the central connector in delivering high-quality, person-centred care. This course provides a comprehensive roadmap for navigating the Aged Care Act 2024, managing clinical and non-clinical risks, and fostering independence through reablement.
  Master regulatory compliance
Gain a deep understanding of provider obligations under the new Aged Care Act and the Aged Care Quality Standards.
  Support autonomy through
dignity of risk
Learn to balance an individual's right to take risks with the organisation’s duty of care and safety responsibilities.
  Enhance clinical vigilance
Develop advanced observation and questioning skills to detect subtle changes in health or function before they escalate into crises.
  Optimise multidisciplinary
collaboration
Understand how to effectively activate Multidisciplinary (MDT) and Interdisciplinary (IDT) teams to support safer independence.

Session Outline

Module 1: Compliance and the Care Partner Role

An overview of the 2025 reforms, the new Support at Home classification system (Levels 1-8), and the core responsibilities of the Care Partner.

Module 2: Care Planning and Goal Setting

Strategies for person-centred goal setting using the SMART framework and managing the 10% care management funding pool.

Module 3: Dignity of Risk and Detecting Change

Navigating informed decision-making, assessing capacity, and identifying "red flags" in health and wellbeing.

Module 4: MDT Collaboration and Documentation

Using structured communication like ISBAR to engage GPs and Allied Health, and ensuring progress notes meet clinical and legal requirements.
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What you will learn

This session will guide your team through the core components of managing clinical risks in the current aged care context.
Price excl. GST

The 2025 reform landscape

An overview of the Support at Home framework, new classification levels (1-8), and the transition from HCP and CHSP.

Effective care management

Strategies for person-centred goal setting using the SMART framework and managing the 10% care management funding pool.

Dignity of risk in practice

Navigating informed decision-making, assessing capacity, and documenting risk conversations to protect both the person and the provider.

Detecting and responding to change

Identifying physical, cognitive, and environmental "red flags" and triggering timely referrals.

Referral pathways & MDT synergy

Using structured communication frameworks like ISBAR to engage GPs, Allied Health, and community supports.

Best-practice documentation

Ensuring progress notes and care plan updates meet clinical, legal, and funding requirements.
YOUR FACILITATORS

Meet Your Expert Facilitators

Sarah Marciano

Specialist Consultant in Support at Home, Operations and Compliance
Sarah has an extensive background in both Homecare services & Residential services. She brings a wealth of experience in clinical and corporate governance, quality and safety, and aged care reform. Sarah’s key capabilities centre around strengthening organisational resilience and ensuring compliance within the aged care sector.

Dr Irene Stein

Regulatory and Operations SME
Dr Irene Stein, a highly accomplished professional with over 20 years of experience in the aged care sector. Her commitment to professional development is evident through various certifications in areas such as First Aid, Trauma Awareness, and Infection Prevention and Control.

Group Enrolment

Looking to train your team? You can purchase multiple licenses directly at checkout and then send invitations directly to your team members for immediate access. Alternatively, if you would like to pay via invoice, please click the button below to submit an enquiry. Our team will get back to you within 2 business days with an invoice and payment instructions.

Bespoke Training

We also offer bespoke training and workshops, tailored to your organisation's specific requirements. If you would like to discuss this option further, please click the button below to reach out to our team. Our team will get back to you within 2 business days to learn more about your requirements and how we can help you.
 

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